Customer Service Week in Amherstburg
Celebrating Customer Service Week in Amherstburg
October 6-10, 2025
This week, the Town of Amherstburg is proud to celebrate Customer Service Week, recognizing the importance of exceptional service and the positive impact it has on our community.
At the Town of Amherstburg, every interaction matters. Throughout the week, we’re highlighting our ongoing commitment to providing residents with service that is professional, consistent, and accessible — whether you connect with us in person, online, or by phone.
Introducing Service Amherstburg
Service Amherstburg is our promise to deliver great service, every time. Through this initiative, we’ve established clear service standards so residents know what to expect when contacting the Town. It’s about building trust, improving clarity, and ensuring a great experience for everyone who calls Amherstburg home.
Join Us at the Customer Service Open House
As part of Customer Service Week, residents are invited to attend the Service Amherstburg Open House at the Libro Credit Union Centre on Thursday, October 9, from 3:00 – 5:00 PM. Visitors will have the opportunity to:
- Share feedback in an interactive setting
- Learn more about Service Amherstburg
- Pick up Town information, handouts, and giveaways
This event is a great way to connect directly with Town staff and see how Amherstburg is making service more responsive and community-focused.
Service at Your Fingertips
Did you know there’s a dedicated Service Amherstburg webpage? Residents can use this online platform to report concerns or submit service requests for by-law matters, road or sidewalk conditions, tree maintenance, and more — all in one convenient place.
Start here: https://www.amherstburg.ca/town-hall/service-amherstburg/
Thank you, Amherstburg! We want to thank our residents for their continued engagement and feedback that helped develop the new customer service policy at the Town of Amherstburg. Together, we’re building a culture of respect, professionalism, and accessibility in every interaction.
Here’s to great service — this week and every week!
